Wednesday, October 27, 2021

Install Zammad Ticketing System on Debian 10

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Install Zammad Ticketing System on Debian 10
Welcome to our tutorial on how to install Zammad ticketing system on Debian 10. According to Zammad documentation page, "Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails". Read about Zammad Ticketing system features on its features page, link provided below. Zammad Ticketing...

Install Zammad Ticketing System on Ubuntu 20.04

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Install Zammad Ticketing System on Ubuntu 20.04
Welcome to our tutorial on how to install Zammad ticketing system on Ubuntu 20.04. According to Zammad documentation page, "Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails". Read about Zammad Ticketing system features on its features page, link provided below. Zammad Ticketing...

Configure Request Tracker (RT) to send Mails using MSMTP via Office 365 Relay

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In this tutorial, we are going to learn how to configure Request Tracker (RT) to send mails using MSMTP via Office 365 Relay.  Request Tracker (RT) is an enterprise-grade issue tracking/ticketing system that allows organizations to keep track of various tasks to be done, tasks completed, and when tasks were (or weren’t) completed. Seamless Email Integration is one of the key...

Install Request Tracker (RT) with MariaDB on CentOS 8

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Welcome to our guide on how to install Request Tracker (RT) with MariaDB on CentOS 8. Request Tracker (RT) is an enterprise-grade issue tracking/ticketing system that allows organizations to keep track of various tasks to be done, tasks completed, and when tasks were (or weren't) completed. It supports seamless email integration, custom workflows, SLA automation and tracking etc. Read more...