How to Enable Ping response On IBM QRadar SIEM

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In this tutorial, we are going to learn how to enable ping response on IBM QRadar SIEM. So you have installed IBM QRadar SIEM and trying to verify its aliveness using ping command but you realized that ping icmp requests are being dropped? Well, this happens because by default QRadar SIEM drops all ICMP traffic received on the management interfaces.

Enabling Ping response On IBM QRadar SIEM

As already mentioned, QRadar SIEM drops all ICMP traffic received on the management interfaces and will not respond to these requests. See example ping below.

PING ( 56(84) bytes of data.
--- ping statistics ---
8 packets transmitted, 0 received, 100% packet loss, time 7069ms

Thus, to allow ICMP ping response on IBM QRadar SIEM, you have to adjust firewall rules to accept and respond to ICMP ping requests as described in the procedure below.

1. Login to QRadar VM

Login to Qradar VM via SSH;

ssh [email protected]

2. Backup Firewall iptables Configurations

Make a backup of the existing firewall rules before you can make changes

cp /opt/qradar/conf/iptables.pre{,.bak}

3. Enable Ping response On IBM QRadar SIEM

Get you management interface using IP command;

ip a

Open the firewall rules configuration file

vim /opt/qradar/conf/iptables.pre

Add the following lines to allow ICMP response for all hosts. Replace the enp0s17 with your management interface.

# Allow ICMP replies
-A INPUT -i enp0s17 -p icmp --icmp-type 8 -j ACCEPT
-A INPUT -i enp0s17 -p icmp --icmp-type 0 -j ACCEPT

where enp0s17 is the QRadar management interface.

To allow ping responses from specific hosts, specify the hosts IP with -s option for instance:

-A INPUT -i {interface} -p icmp --icmp-type 8 -s host/cidr -j ACCEPT
-A INPUT -i {interface} -p icmp --icmp-type 0 -s host/cidr -j ACCEPT

Save and exit the file when do making changes.

4. Reload IPtables to Update the changes

Once the changes are  made, reload the rules so that changes can take effect.


>>> Shutting down existing firewall...
>>> Beginning update...
 Writing out rules for web access...
>>> IPTables update complete. Restarting firewall...
>>> Done!
>>> IP6Tables update complete. Restarting firewall...
Finished starting ipv6

>>> Done!
Done iptables update.

5. Confirm IBM Qradar Ping Response

Ping your QRadar to verify that icmp responses

ping -c 3

PING ( 56(84) bytes of data.
64 bytes from icmp_seq=1 ttl=64 time=0.370 ms
64 bytes from icmp_seq=2 ttl=64 time=0.265 ms
64 bytes from icmp_seq=3 ttl=64 time=0.599 ms

--- ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2041ms
rtt min/avg/max/mdev = 0.265/0.411/0.599/0.140 ms


There you go, you can now be able to ping QRadar VM and can verify its reachability from the hosts or networks defined in the iptables. Stay connected for more tutorials on QRadar SIEM.

That concludes our guide on how to enable ping response on IBM QRadar SIEM.

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